F.A.Q.

"There are naive questions, tedious questions, ill-phrased questions, questions put after inadequate self-criticism. But every question is a cry to understand the world. There is no such thing as a dumb question". -Carl Sagan

Scheduling Appointments

How to Schedule
  1. Click on Book an Appointment
  2. Select a Service
  3. Select a Date
  4. Select a Time Slot
  5. Complete information on form
  6. Click Done
  7. Download and complete Credit Card Auth
  8. Check Email for comfirmation
How to Change Date
  1. Check Email for Confirmation of Appointment
  2. Select Change/Cancel
  3. Select Reschedule
  4. Select new date
  5. Select a new time slot
  6. Complete information
  7. Click Done
How to Cancel
  1. Check Email for Confirmation of Appointment
  2. Select Change/Cancel
  3. Enter reason for cancellation
  4. Click Done

Before the Appointment

How to I Prepare ?

Please see our How To Prepare page

  1. Clean up clutter around house
  2. Wipe all counters in kitchen
  3. Organize children’s toys into their rooms or play area
Should I hire a stager ?

Yes. Home Stagers can offer many services to help with your listing.

  • Funiture Re-arrangment
  • Organizing Extras Items
  •  New Furniture Ideas

Please contact Jessica at 773-614-7427 for a few stagers we work with

Do you photograph vacant places ?

Yes. Vacant properties are easy for us to shoot. If you have it on lock box we can easily fit it into our schedule

During the Appointment

Before the Photographer Arrives
  1. Turn on all Lights – ALL OF THEM
  2. Remove any clutter
  3. Clean Up
  4. Meet Photographer
Should the Home Owner be there ?

No. unless the need to be. Home Owners generally get in the way and make the appointment longer

What if I need more photos than I ordered ?

YES. You can definitely upgrade your package.

  1. Check with Photographer if they have extra time
  2. Contact Office to change package

After the Appointment

What is the turnaround time ?
  • Photos – 2 Business Days *
  • Floor Plans – 2 Business Days *
  • Virtual Staging – 2-3 Business Days *

*Rush Service Available

How do I download photos ?
Do you provide different size photos ?

YES. Currently by request we can crop or resize. We will be offering MLS, WEB & Print Sizes in the future.

Payment / Invoice

How to do I pay ?

We will send and invoice a with your links to download photos or a few days after that. You can fill out a credit card authorization to keep on file and we can charge your appointment automatically.

Forms of payment we accept:

Can I call you will my credit card ?

YES.  Contact Jessica at 773-614-7427

Am I able to pay my invoice online?

YES.

You will receive a link from us that will send you your invoice. Just plug in your credit card and we will send you a receipt invoice.

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